Support
There are different support programs available for customers to choose from.
Paylite® is the preferred HRMS for the GCC region
Whether you have questions, need guidance, or require technical assistance, our dedicated team is here to help. We offer support across multiple channels to ensure you get the answers you need when you need them. Connect with us at your convenience and let us assist you in making the most out of your Paylite experience. We’re committed to providing you with seamless and efficient service, Monday through Friday during business hours.
Call Us
Reach out to us for urgent assistance over the phone – our support team is ready to help you resolve issues quickly.
Message/Email Us
For the most efficient support experience, send us an email. We strive to respond to most inquiries within an hour during business days.
Paylite Online Ticketing System
Submit new support requests and manage existing tickets through our streamlined online system for prompt assistance.
FAQs
Paylite has been designed to cater to the evolving needs of modern businesses in the Middle East and the GCC region. The intelligent HR system is available with Arabic and English interface. It helps you comply with the Labour Law requirements for UAE, Bahrain, Kuwait, Oman, Qatar, Kingdom of Saudi Arabia, Egypt, Jordan, and Lebanon.
Data security is our topmost priority. We implement robust security measures, maintain strict policies, and constantly work to improve our information security infrastructure. Moreover, Paylite’s built-in role management module always stands guard. It ensures only authorized users can access sensitive information.
We understand that every business is unique. That’s why we offer flexible pricing plans that adapt to your company’s size and the specific features you need. Whether you have a small team or a large workforce, and whether you prioritize core functionalities or advanced automation, Paylite has a solution to match. Connect with us to receive a customized pricing plan.
The Paylite software offers a suite of features designed to streamline your HR processes. Access a user-friendly web interface and dive into a customizable dashboard that gives you a real-time view of your workforce. Empower your employees with self-service options, automate workflows for tasks like recruitment and performance reviews, and stay compliant with GCC labor laws. It also helps tackle timesheets, manage documents, track visa applications, and adhere to company policies.
Paylite is a one-stop HR platform designed specifically for businesses in the GCC region. The HR software streamlines your workflow, eliminates manual processes, and keeps all your employee, payroll, time, and benefit information secure and accurate in one place. Paylite is also customizable to your specific needs and budget.